Shipping Policy

Last Updated: June 2026

Thank you for shopping with Aurelzaa. This Shipping Policy explains how orders are processed, shipped, and delivered. We aim to provide clear information regarding delivery expectations and shipping procedures.

Processing Time

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next available business day.

Processing time may include order verification, quality checks, packaging, and shipment preparation.

Delivery Time

The estimated delivery time for orders is 6–9 business days.

Delivery times are estimates and may vary depending on destination, carrier operations, weather conditions, public holidays, customs procedures, and other factors beyond our control.

While we strive to deliver orders within the estimated timeframe, delivery dates cannot be guaranteed.

Order Cut-Off Time

Orders placed before 5:00 PM (EST) on a business day will begin processing according to our normal processing schedule.

Orders placed after the cut-off time, on weekends, or during public holidays may be processed on the next business day.

Shipping Charges

We offer Free Standard Shipping on all eligible orders unless otherwise stated on the website.

Any applicable shipping fees will be clearly displayed during checkout before the order is completed.

Shipping Confirmation

Once your order has been shipped, you may receive a shipping confirmation notification containing shipment information.

Tracking Information

Tracking information may be provided when available through the selected shipping carrier. Tracking updates are managed by the carrier and may require time to appear after shipment.

Delivery Delays

Unexpected delays may occasionally occur due to factors such as carrier disruptions, severe weather, customs inspections, public holidays, or high shipping volumes.

Aurelzaa is not responsible for delays caused by circumstances outside our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout. Incorrect or incomplete addresses may result in delays or unsuccessful deliveries.

Lost or Damaged Packages

If a package is lost or arrives damaged, please contact our customer support team as soon as possible. We will review the situation and provide appropriate assistance.

Business Information

Business Name: Aurelzaa.store

Business Number: 01443 602890

Business Email: support@aurelzaa.store

Business Address: 1301 W Busch Blvd, Tampa, Florida 33612, United States